so we have UNITY 4.0(4) with a 200 user license. we are looking at the possiblity to upgrade to UNITY 5.0 UM. my question is do we need to separately purchase 200 user licenses again for UM or can we have the 200 VM user license converted?
i always assumed Cisco offered investment protection so its not making sense that we purchased the UM 200 LIC and now we just have to throw that away to go UM?
thanks in advance for any insight into the never ending licensing process i cant seem to grasp
what im getting from my rep is that from ill need the UM user licenses and the VM licenses will be null at this point. i understand that obviously, but when you say "upgrade" the VM license to UM License is that a request through licensing without paying? or it it that i need to purchase NEW UM license per user as if it were a new install.
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