Unity- Voice Mail

[Yazen Alaa]

Hi

i have a unity server version 7 (voice mail) , it is working fine , later the customer request to me to change it to Unified messaging  instead of voice mail only , my question is

is  there a way to change Voice mail server to Unified Messaging server without re-installing  ??? or i have to re-install againg ????

thanks and regards

[Ginger Dillon]

Hello -

Take a look at this Cisco link - white paper that discusses moving from a voicemail implementation to unified messaging -

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/white/paper/cuumvme.html#wp79330

If you have Exchange running on the Unity server and the Unity server is in its own AD forest/domain, you will need to rebuild and separate Exchange from Unity.  If your Unity server is already a member server in the AD forest/domain that supports your Exchange servers and is not running Exchange onbox with Unity, you are better off.  Best wishes.

Ginger