In our organaistion when people the leave working in the building they are not always removed from active directory as they still need to be able to login to our servers
this creates a problem in that I reasign their extension to a new person but I cannot delete the old voicemail account, so the new person cannot get voicemail as the ext number is already allocated to the person who has moved on
I have delevoped a "work around" whereby I create a "test" ext and give it to the person who has left. By doing that I can give the new person voicemail but Unity it getting clogged up with unused voicemail accounts.
Is there any other way I can delete voicemail accounts
If Unity as you suggested, I am confused why you cannot delete the subscriber from within System Administration? This doesn't delete the active directory account or exchange mailbox, just Unity's database records.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...