my auto attendent appears to be working correclty with the exception of the volume of the messages that the remote users hear when it picks up. I have used the slide bar withing unity to max it out but does that only affect messages that are recorded after moving the slide bar? Is there another way to increase the volume of the messages that users hear?
When you say "remote users" are you talking about IP Phone users at a remote office that their call to go Unity goes over WAN, *or* do they come in via a PSTN connection on a gateway then to unity? If it is an external call coming in on a gateway maybe adjust the output attenuation on the voice-ports on the gateway. If it is this type of call flow, do the people complain of low volume on calls not involving unity?
Any codec (region) differences for the remote users?
Are the system prompts unity plays also low in volume, or just the recorded voice mails people leave? If it is just the recorded messages, and it involves a gateway, the input gain may need adjusting.
Sorry for not being very clear. When anyone calls in to my system and they are greated by the Automated Attendant, this call handler and other greetings seem to be low in volume, if I pickup the call the volume to the dial in user is fine, it is only low on messages being played by Unity.
I too am having a similiar problem. When we call in on a cell phone and our automated attendant picks up, the volume is just low. It's still audible, but some people who call in complain, as they may not be able to hear everything clearly. I was wondering if you've found a solution since the last post.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
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setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...