I have a customer with own audio files. Now I have to install a call handler with these audio files. But after recording the customer audio, the unity system audio will be played. How can I disable this ?
What is the after greeting action set for this Call handler ?? Sounds like it is configured to take a message after playing the Call Handler. Do you want to record a message after the CH is played or route calls based on User Input ?? Incase you dont want to have users leave a Message, the after message action should be configured accordingly
Hi, the greeting is a customer designed audio file. After greeting the caller should leave a message. But after the customer audio the unity plays a system audio. The problem is not the audio file after leaving a message.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
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Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
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