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Community Member

Unity

Hi and thanks in advance.

I am running Cisco Unity 4.0 Build 4.0(5)

I know its an old one but its all we have.

The time stamps on the voice mails are 1 hour off. Every time i change the time on the server the voice mail becomes unreachable. Where do i change the system time other then the system clock?

4 REPLIES

Re: Unity

Is this a standalone AD environment (i.e., voice-mail only) or is Unity integrated with a corporate domain (i.e., Unified Messaging)?

Community Member

Re: Unity

stand alone

Cisco Employee

Re: Unity

Might want to start on the official DST page off cco.

http://www.cisco.com/en/US/tech/tk648/tk362/technologies_tech_note09186a00807ca437.shtml

Search for "Unity Voice Mail" on the page and it lists all the bugs and field notices that should include work arounds/solutions.

Tray

Re: Unity

Check this as well. With AD, your server would typically get time from a PDC but in a standalone environment - you are the PDC and you'll need NTP. First half pertains to CCM, second half is Unity. Good reference to at least give thought too.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008009470f.shtml

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