cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
613
Views
0
Helpful
7
Replies

unityadmin not associated with Unity subscriber

NAVIN PARWAL
Level 2
Level 2

Folks,

I recently installed unity 4.1 and when I launch the unity admin page, i get a message that says that unityadmin user is not associated with the unity subscriber? how can i fix this please, all posts will be graded.

7 Replies 7

Jaime Valencia
Cisco Employee
Cisco Employee

you need to associate the user with the grantunityaccess tool

Accessing the Cisco Unity Administrator

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/405/administration/guide/ex/sag_0020.html

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

what wrong am i doing?

C:\CommServer>GrantUnityAccess -u unitydomain/unityadmin -s unityadmin

Failed getting subscriber's object ID from database.

Logfile generated: C:\CommServer\Logs\GrantUAccess_4817955d.txt

-- Operation FAILED --

it's not unityadmin, usually it's the eadmin

GrantUnityAccess -u \ -s eadmin1324234

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

pls help when it eadmin1324234?

my domain is unitydomian and i have a user by the name of unityadmin,what should i do so that he has access to unityadmin page please.

this will work I promise

GrantUnityAccess -u \ -s installer

this is what it should be

after you are done you can do this

GrantUnityAccess -l

rlp

GrantUnityAccess -u unitydomain\unityadmin -s installer

rlp -- Randy

Navin, what happened?

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: