Messages will go to the EAadmin account when it cant be delivered for some reason. Unity will record the voicemail and is supposed to route it to the person it was intended for. If it cant, it will dump it in the Admin box for sorting. This could have came from a call handler that had "record greeting" after the message, or a broken subscriber mailbox.
Possibly run dbwalker and look for broken links in the database if you are getting a lot of these messages.
By default, the default Operator Call Handlers "Closed" greeting after greeting action is set to send the caller to the Example Interview Handler. The Example Interview Handlers message recipient is the Example Administrator account.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...