Messages will go to the EAadmin account when it cant be delivered for some reason. Unity will record the voicemail and is supposed to route it to the person it was intended for. If it cant, it will dump it in the Admin box for sorting. This could have came from a call handler that had "record greeting" after the message, or a broken subscriber mailbox.
Possibly run dbwalker and look for broken links in the database if you are getting a lot of these messages.
By default, the default Operator Call Handlers "Closed" greeting after greeting action is set to send the caller to the Example Interview Handler. The Example Interview Handlers message recipient is the Example Administrator account.
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
-first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server yo...