Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Unread Read voicemail in Outlook

Hi All

I have a request as to why after a user read a voicemail in Outlook that the little mail icon does not show as open to indicate the voicemail has been read. Is this an Exchange parameter?

Thanks

1 REPLY
Cisco Employee

Re: Unread Read voicemail in Outlook

I believe the Unity VMO plug in that registers the voice message type only has the one icon associated with it (the envelop with the little speaker over it) - it uses the bold/unbold line to indicate if it's read/unread, it does not also use a secondary "open" envelope icont as Outlook does with email.

147
Views
0
Helpful
1
Replies