Is there any way to unsecure messages in Unity CN 7.x?
I am trying to migrate a customer's UnityCN-BE 7.x to UnityCN 7.x-Standalone but the voicemail CoS settings were set to secure messages. So now when I use COBRAS to do the export the secure messages will not get exported.
That's not an error - it's by design. the secure messages in Unity cannot (ever) be played in Connection due to the way they're encrypted. Further, exporting encrypted messages off the Exchange server in a portable MDB file makes security folks a little nervous - so the decision was made to skip all messages marked secure (even for Connection exports).
so far as I know there's no way to "undo" a secure message on the fly in Unity.
Probably the best option is to move users and leave secure messages on the Unity servers for a period of time at an alternate dial in number so folks can get messages out of their old mailbox.
The security team didn't want secure messages leaving the server, even for backups (this is noted in the help). Once they're off the server they're "in the wild" - since the MDB files are not encrypted the messages could be "cracked" reasonably easily - so the instructions (keeping in mind I'm just an engineering grunt) were to not copy off secure messages.
DRS backups are considered secure on the other hand - just not portable for your purposes I'm afraid.
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