Update CUCM Integrated Mailbox in Unity

[TomServo6]

Hello,

We are running Call Manager/Unity 9.1 with LDAP integration for the call manager end users and CUCM user integration for Unity mailboxes/users.

We have an existing user that needs their extension updated. I updated LDAP and synced call manager so that that new extension shows up correctly, however I am trying to find how I can update the Unity mailbox to the new extension.

Any advise appreciated.

Thanks.

[Jaime Valencia · Accepted solution]

If you mean the AXL integration, you also need to click on sync on the CUC side for that to happen.

HTH

java

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