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Update Ip phone firmware

senanforest
Level 1
Level 1

HI,

How do I update the firmware on Cisco 7962G IP phone?

Thanks

4 Replies 4

Leo Laohoo
Hall of Fame
Hall of Fame

You need to provide MORE information than this.

What are you trying to upgrade, SIP or SCCP?

Do you have a Call Manager server?

yes I do have a call manager

I'm not sure if it is SIP or SCCP. can you please help me find it? thanks

ronpatel
Level 8
Level 8

HI

below link can help to start with

https://supportforums.cisco.com/thread/2010342

Regards
Ronak Patel

Rate all helpful post by clicking stars below the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

Hi

   Normally it has to be sccp firmware for call manager for 7962, unless it if they ask you to do sip.  Please follow the below link for more details.

http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a0080a277a3.shtml

Thanks

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