03-15-2012 03:25 AM - edited 03-19-2019 04:35 AM
Hi all,
i'm trying to upgrade a CMBE 5000 from release 8.6(1a) to 8.6(2a)SU1 but the installation of Unity Connection stucks at this point:
...
03/14/2012 23:52:12 run-parts|Cisco Unity Connection installation module enable-ims-caching completed.|<LVL::Info>
03/14/2012 23:52:12 run-parts|Running Cisco Unity Connection installation module export-smtp-hostname...|<LVL::Info>
03/14/2012 23:52:12 run-parts|Cisco Unity Connection installation module export-smtp-hostname completed.|<LVL::Info>
03/14/2012 23:52:12 run-parts|Running Cisco Unity Connection installation module install-optional-packages...|<LVL::Info>
I leave the process running and after 3 hours it was always at this point.
A reboot of the server didn't help to resolve this problem.
This is a screenshot of the Install log file:
Has anyone any suggestion??
Thanks,
Andrea
Solved! Go to Solution.
03-22-2012 10:17 AM
Andrea,
Do yo have any locales installed on you system? if so you migh want to try removing them and give the upgrade another try.
03-22-2012 10:17 AM
Andrea,
Do yo have any locales installed on you system? if so you migh want to try removing them and give the upgrade another try.
03-26-2012 04:59 AM
Hi eramaya,
thanks for your input. I've tought about the same problem and I successfully tested this workaround:
1) Stop "Connection Conversation Manager" and "Connection Mixer" services
2) Login CLI and delete all Locales installed on Server
a) show cuc locales
b) delete cuc locale xx-XX
3) Start "Connection Conversation Manager" and "Connection Mixer" services
4) Upgrade to release 8.6(2a)SU1
5) Switch Version
6) Install Locales again.
Thanks again for you help!!
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