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Upgrade CUCM 6.1.1.2000-3 to 7.0.1.11000-2

I upgrade today and the Call Manager Service will not start after the upgrade, Cisco Messaging Interface is also not starting. All other services start ok.

Where do I start debugging.

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Hall of Fame Super Red

Re: Upgrade CUCM 6.1.1.2000-3 to 7.0.1.11000-2

Hi Terry,

This sounds like a licensing issue. Have you loaded the new 7.x Feature Licenses? This is a common problem when the Callmanager Service won't start. You can fire off an email to;

licensing@cisco.com

to engage them in regards to receiving the proper licenses.

Hope this helps!

Rob

1 REPLY
Hall of Fame Super Red

Re: Upgrade CUCM 6.1.1.2000-3 to 7.0.1.11000-2

Hi Terry,

This sounds like a licensing issue. Have you loaded the new 7.x Feature Licenses? This is a common problem when the Callmanager Service won't start. You can fire off an email to;

licensing@cisco.com

to engage them in regards to receiving the proper licenses.

Hope this helps!

Rob

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