Does anyone know the upgrade path from 4.2 to 7? I have found documentation that suggests that you can upgrade from 4.2 to 7 using the DMA but so far I have been unable to find any part no's. All parts no's I have found so far are upgrades from CUCM 6.X to 7 or new installs of 7.
If you have active UCSS contracts you can perform the upgrade via the PUT tool. Be advised that some UC 7 upgrade scenarios are still being added to PUT. You may want to contact Cisco licensing or the appropriate business unit mailer if PUT doesn't show the desired options.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...