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New Member

upgrading 9x to 10x

we just upgraded our UCM infrastructure last month and we noticed  10x is out.  at the time we ordered everything 9x was the only version available. 

we were informed that we can preform the upgrade, however, i cant find any upgrade path instructions.we do have UCCx, presence, and unity connection and would also like to utilise prime while we upgrade. 

is there an upgrade path i can follow for everything?  our vendor is seeing what we need to do in order to get us rolling on the upgrade.   i plan on copying the pub over to a lab enviorment to test any upgrades to minimise downtime as its a production server.  

  • Unified Communications Applications
1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

upgrading 9x to 10x

did you read the release notes and upgrade guide? They point you to all documentation you will need. As to CCX the compatibility matrix is here:

Software and Hardware Compatibility Guide for Cisco Unified CCX ...

One thing you will need to ensure is that you are running your apps in vmware as bare metal MCS servers are no longer supported with version 10.

HTH,

Chris

3 REPLIES
Hall of Fame Super Silver

upgrading 9x to 10x

did you read the release notes and upgrade guide? They point you to all documentation you will need. As to CCX the compatibility matrix is here:

Software and Hardware Compatibility Guide for Cisco Unified CCX ...

One thing you will need to ensure is that you are running your apps in vmware as bare metal MCS servers are no longer supported with version 10.

HTH,

Chris

New Member

upgrading 9x to 10x

they're already VMware, we decided to replace our aging hardware with a BE6000 at the pub and sub. 

i'll check the release notes, i never looked at them!  thanks. 

Hall of Fame Super Silver

upgrading 9x to 10x

Good, going from 9 to 10 should be pretty straight forward.

HTH, please rate all useful posts!

Chris

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