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Upgrading Unity Connection Locales

Hi,

I need to update the en-GB Locale installed on a Unity Connection 9.1(2)SU1 server.

I tried installing the new release from the OS Admin web page (after stopping the Mixer and Conversation Manager services) and it failed as it said that the en-GB was already installed. This was true but the installed locale was an earlier version.

I then thought I would delete the existing locale using the CLI command "delete cuc locale en-GB" but the server told me lots of users, call handlers etc. were using it so I was reluctatnt to do so.

What is the proper procedure for upgrading locales?

Can I just delete the old one and install the new one or will this cause issues with mailboxes, call handlers etc.

Thanks

2 REPLIES

Re: Upgrading Unity Connection Locales

Hi James.
Which release of user locale are you trying to install?
Give a look to this post to see if it fits to your issue
https://supportforums.cisco.com/message/3901429


Let me know

Regards
Carlo

Sent from Cisco Technical Support iPhone App

Please rate all helpful posts "The more you help the more you learn"

Upgrading Unity Connection Locales

Carlo,

Thanks for responding.

The locale currently installed is uc-locale-en_GB-9.1.0.1-32.cop.sgn

The version I want to upgrade to is uc-locale-en_GB-9.1.2.1-10.cop.sgn

Thanks

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