Upgrading Unity Connection Locales

[James Hawkins]

Hi,

I need to update the en-GB Locale installed on a Unity Connection 9.1(2)SU1 server.

I tried installing the new release from the OS Admin web page (after stopping the Mixer and Conversation Manager services) and it failed as it said that the en-GB was already installed. This was true but the installed locale was an earlier version.

I then thought I would delete the existing locale using the CLI command "delete cuc locale en-GB" but the server told me lots of users, call handlers etc. were using it so I was reluctatnt to do so.

What is the proper procedure for upgrading locales?

Can I just delete the old one and install the new one or will this cause issues with mailboxes, call handlers etc.

Thanks

[Carlo Poggiarelli]

Hi James.
Which release of user locale are you trying to install?
Give a look to this post to see if it fits to your issue
https://supportforums.cisco.com/message/3901429


Let me know

Regards
Carlo

Sent from Cisco Technical Support iPhone App

[James Hawkins]

Carlo,

Thanks for responding.

The locale currently installed is uc-locale-en_GB-9.1.0.1-32.cop.sgn

The version I want to upgrade to is uc-locale-en_GB-9.1.2.1-10.cop.sgn

Thanks