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Users Associated with Line CUCM9

Our wonderfull HR Staff ran a script that wiped out our IP phone field in AD over the weekend. All of the user accounts got wired out by th e garbage collector before anyone knwe that this has happened . I have afull export from a month ago and was able to get the Owner User ID added to the devices, and the primary and IPCC phone extensions restored. I'm trying to find a way to get the Users Associated with Line filed populated using bulk Admin. I cannot find where to do that. We are running CUCM 9.1

Thanks for any help.

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Users Associated with Line CUCM9

Hi Michael,

You can try the following steps and let me know how it goes.

Create a .txt file format with the following headers, comma separated:

    User ID,Device,Directory Number,Partition

In the lines below the headers, add the corresponding information, comma-separated.

Example, assuming you want to associate user1 to directory number 1001 and user2 to directory number 1002:

        User ID,Device,Directory Number,Partition

        euser1,SEP001122aabbcc,1001,PT-A

        euser2,SEP002211aabbcc,1002,PT-B

You can use Excel to create the file.  Save as a .csv file, then rename the file to .txt. Open it to make sure the format matches the one above.

Then got to CallManager Admin Page -> Bulk Administration -> Upload/Download Files,  hit "Add new", browse to your file, then select the following targets:

Target: User Line Appearance

Transaction type: Update Line Appearance - Custom File

Verify that the file has been uploaded, then go to Bulk Administration -> Users-> Line Appearance -> Update Line Appearance.

* Under "File name", drop down and select the file you uploaded.

* Do not add any of the checkmarks below, leave empty.

* Click the "Run immediately" radio button.

* Click "Submit"

HTH

Manish

3 REPLIES

Users Associated with Line CUCM9

Hi Michael,

You can try the following steps and let me know how it goes.

Create a .txt file format with the following headers, comma separated:

    User ID,Device,Directory Number,Partition

In the lines below the headers, add the corresponding information, comma-separated.

Example, assuming you want to associate user1 to directory number 1001 and user2 to directory number 1002:

        User ID,Device,Directory Number,Partition

        euser1,SEP001122aabbcc,1001,PT-A

        euser2,SEP002211aabbcc,1002,PT-B

You can use Excel to create the file.  Save as a .csv file, then rename the file to .txt. Open it to make sure the format matches the one above.

Then got to CallManager Admin Page -> Bulk Administration -> Upload/Download Files,  hit "Add new", browse to your file, then select the following targets:

Target: User Line Appearance

Transaction type: Update Line Appearance - Custom File

Verify that the file has been uploaded, then go to Bulk Administration -> Users-> Line Appearance -> Update Line Appearance.

* Under "File name", drop down and select the file you uploaded.

* Do not add any of the checkmarks below, leave empty.

* Click the "Run immediately" radio button.

* Click "Submit"

HTH

Manish

New Member

Users Associated with Line CUCM9

Thanks for the quick response. That worked!

Users Associated with Line CUCM9

That's good to know, thanks for updating the post.

Manish

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