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New Member

Using Click-to-call widget on Outlook 2003

I have installed the click-to-dial widget application on my desktop which also has Outlook 2003 (with Office 2003) installed. I have been able to use the click-to-dial functionality from most of the supported applications. However, when I do a right-click on an record in Outlook Contacts I do not see the 'Additional Actions' options in the menu. The menu option is accessible in other areas of Outlook such as from an email address in the Inbox or a calendar invite. What could I be missing?

Thanks,

Shrenik

6 REPLIES
New Member

Re: Using Click-to-call widget on Outlook 2003

Hi,

same problem with a current customer installation. Has anyone a clue, why this is not working?

IE, Firefox, Word, Excel is working but not Outlook 2003.

Regards

New Member

Re: Using Click-to-call widget on Outlook 2003

Hi,

I have the same problem too..

The installation is on a WindowsXP SP3 client. The user is a domain user.

IE, word, excel are ok but outlook does not display the "additional actions" when right click on the contact.

Did you find a solution?

New Member

Re: Using Click-to-call widget on Outlook 2003

hi,

try to install click to call manually or do use the install pack without the .NET package. That worked for me.

HTH

New Member

Re: Using Click-to-call widget on Outlook 2003

this bug is fixed in a ES Version available through Cisco TAC.

New Member

Re: Using Click-to-call widget on Outlook 2003

Thanks for the info Hennrich.

Shrenik

New Member

Re: Using Click-to-call widget on Outlook 2003

Thank you too..

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