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New Member

Using CM as external directory for CME

Hi all,

It is mentioned in the CME Admin Guide, that if we want to use CM as External Directory for CME, we need to register the MAC address of the CME IP phones to the CM.

My question is : If the CME users just want to browse the CM directory but doesn't need to be listed in the CM directory, do we still need to register the CME IP phones to the CM ?

Because registering the CME ip phones to the CM means we need more extra licenses right ?

Thanks in advance



Hall of Fame Super Red

Re: Using CM as external directory for CME

Hi Regi,

The phones will not actually register with CUCM in this model so no licenses should be required :)

To enable an external directory resource on supported Cisco Unified IP phones and disable local directory services on those same phones, perform the following steps.


To use a Cisco Unified Communications Manager directory as an external directory source for Cisco Unified CME phones, the Cisco Unified Communications Manager must be made aware of the phones. You must list the MAC addresses of the Cisco Unified CME phones in the Cisco Unified Communications Manager and reset the phones from the Cisco Unified Communications Manager. It is not necessary for you to assign ephone-dns to the phones or for the phones to register with Cisco Unified Communications Manager.


Provisioning of the directory URL to select an external directory resource disables the Cisco Unified CME local directory service.


1. enable

2. configure terminal

3. telephony -service

4. url {directory | service} url ***something like for CCM 4.x or

url directories http://x.x.x.x:8080/CiscoWebs/IPPhoneservices/CCMIP/xmldirectory.asp for CUCM 5.x,6.x or 7.x

5. end

From this good CME doc;

Hope this helps!


New Member

Re: Using CM as external directory for CME

Hi Rob,

Thanks for the reply :)

I just want to clarify one last thing. How can I list the the MAC address of the CME phones in the CM.

Is it like adding a new IP phone (through Device > Phones > Add New) ? Because, if the answer is yes, doesn't it mean that it will consume ip phone licenses.

Thanks again.


Re: Using CM as external directory for CME

CME and Callmanager don't share phones. They can however speak with each other using H323 GW configuration on CM and dial-peer configuration on CCME.


Re: Using CM as external directory for CME

It is my understanding that the reason you can't just point a CME Phones to CUCM directory is is becuase the CUCM requires the LOCALE to be specified during the lookup and if an unknown device makes a lookup request it will error out. The workaround has been to add the phone in call manager even though the CME phone is not actually registering to call manager so it will satisfy the requirement of having a LOCALE. Now this workaround has become less attractive since the implementation of DLU's for licensing. So to answer your question above, the answer is yes it will take up a license per phone that wants to use CUCM for it's idle URL. For customers that have needed this functionality and is willing to pay for it I have implemented a 3rd party URL Dirctectory that in my few cases queried AD for the Name/Extension output.

New Member

Re: Using CM as external directory for CME

Thanks for the info Shane.

So, this means that I have to buy 2 types of licenses for each CME's IP Phones (for CME and for CM) just to be able to browse the CM directory. Hhmmmm...


Re: Using CM as external directory for CME

Yes, it would appear to be the case for this particular solution/workaround.

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