I have setup CCM 5.1 and Unity 5.0 for finding messages by using phone view as according to the doc on CCO. However, I am getting system cannot display msg on phone when pressing 5 to find a message on a Cisco IP phone after logging on to Unity. I have also gone into Verify Phone View Settings under UTIM and have noticed that the directory number has a negative # assocatied to the device:
In the AvCsMgr diags, can you find the device list refresh and see if the dn is listed the same there. Also check and see what your calling id is. I don't think I have ever seen a "-" in the front of the CCM dn unintentionally. Otherwise, does that dn match your phone dn in CCM. For the Phone View Visual Message Locator feature to work, the dn we get from CCM and the calling id need to match. If these do not match, then Phone View will not work.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...