Using the "Calling Party Modification" option in CER
CER 1.3(2), CCM 4.1(3)sr4b, 7941 phone.
I'm configuring the route patterns for CER, and found the "Calling Party Modification" option which supposedly lets you use a generic route pattern rather than having to have a separate route pattern for each ELIN. This would be of great benefit to us, as we have approximately 36 ELINS and may be adding more.
However, when I enable this option and also check "Enable Calling Party Number Modification" for the CER user, I get fast busy and the call never makes it out. Alerts from CER still work though.
I can't find any further documentation as to if/how the route patterns and CTI route points need to be modified for this to work. Has anyone out there done it?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...