Looking for some success stories here. We have users logging into a domain which is separate from the Unity domain - and there is no trust between them.
I've come across a post where POP3 was configured on the Outlook client to access the Unity server with VMO. Is this a viable option? I'm having some trouble understanding the authentication with the subscriber's mailbox using VMO in this scenario.
In this scenario, authentication takes place using the username and password configured in Outlook either passed in clear text or using secure password authentication depending on your configuration. The downside to using POP3 is that when Outlook accesses the mailbox, messages are downloaded to the local machine. There is a setting to leave a copy of messages on the server, but after being downloaded, messages are marked as "read". When messages are downloaded without leaving a copy on the server, the messages are then not available by phone and the MWI is not lit for new messages that have been downloaded. When Outlook leaves a copy of the message on the server, messages are available as saved messages by phone and the MWI still does not function properly as the messsage is marked as "read" after being downloaded to the client. These Unity issues are in addition to the other security and functionality concerns associated with POP mail. You might consider using Outlook Web Access (OWA) in this case which takes care of the TUI and MWI issues.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...