Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Verify voicemail retention policy

How do I verify voicemail retention policy in unity....Thanks in Advance

2 REPLIES
Cisco Employee

Re: Verify voicemail retention policy

Unity has no retention policy - it will never delete messages unless asked to do so. When you delete messages over the phone they go into the deleted items folder or are deleted entirely based on a Class of Service setting for that - however Unity does not "age" messages automatically based on rules.

You can use the seperate Message Store Manager tool which you can get here:

http://www.ciscounitytools.com/App_MSM.htm

this lets you setup mailstore rules for users. Microsoft has similiar (though less robust) tools for doing the same type of things that ship with Exchange 2000/2003.

New Member

Re: Verify voicemail retention policy

cool....Thanks Jeff

337
Views
5
Helpful
2
Replies
CreatePlease login to create content