Hi all, cucm 8.5 and unity cluster 8.5 configured - unity as a cluster. all ports registered fine. But, when i call unity, it answeres correctly with the correct mailbox greeting, I can leave a message but there is no MWI and when I call in to unity there is no message however, when I use the TUI from one phone to send a message and deliver it - the MWI lights and I can retrieve the message.
You may want to narrow down if the symptom is specific to external (outside) callers vs. internal (IP phones). The macro "Message tracking" traces can be set and once you reproduce the behavior collect "Message Transfer Agent" logs on UC using RTMT.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...