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New Member

VG248 MWI issue

I have a remote site with a VG248 with the following setup:

Software Version: 1.3(1)ES8.2

MWI Method: Lamp

On-Hook Voltage: 13V

Expected Voltage: 90V

We do not understand why we are only getting 13V for On-hook. The On-hook should be 90V. The result is that we never see the MWI LAMP LED turn ON for the analog phone connnected. Is this a known issue?

Thanks for any help you can give.

1 REPLY
New Member

Re: VG248 MWI issue

The following bug which may be related:

CSCuk40288 MWI not activated on some ports

CSCeg29505 vg248 MWI queue backs up when CM returns reorder for MWI request

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