Can Viewmail for Outlook version 5.00 work with Unity when it is failed over? I recall this being fixed in Viewmail for 4.1(1) but the Viewmail 5.0(1), 5.0(2), and 7.0(2) release notes don't really say if this is fixed or a problem still.
I am planning on trying 7.0(2) viewmail but was just trying to find documentation to confirm that the new viewmail will be transparent to users if unity is in fallback mode or not.
If it was fixed in the versions you looked, it will be included in the 7.x release. In the past, we have gotten around the viewmail issue and Failover using DNS round robin. If the Unity primary was down, DNS would redirect the client to Failover server.
Installed ViewMail 7.0(2) with Unity 5.0(1) ES30 and the users PC is WinXP and Outlook 2003 and ViewMail 7.0(2) works fine, but when Unity Fails over then it doesn't work. The IP addresses in Viewmail show the failover server but it displays this error message dialog,
"Unknown problems are preventing completion of the call"
I also got it to work fine on my lab system. I thought it got away from the DCOM issues after version 4.0(4)? It works fine on primary, bur when unity fails over when they go pull up a VM in outlook and hit play on the VMO Bar it gives this error each and every time. We even had them close outlook and restart it, same thing. Even reboot the users PC.
Is there a certain port or permissions on the PC the user needs for it to work right when unity is in failover?
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