It says, Outlook 2010 supports only view-mail plugin 8.5 and 8.6.
Release notes of Viewmail 8.5 and 8.6 say, only "Single Inbox" feature allows users to receive voicemails in Outlook Inbox. If IMAP integration is used, the voicemails are going to come into different folder.
ViewMail single inbox in Outlook 2010 Unity connection 8.0
If your goal is to ultimately have voicemail delivered to users' email inbox (unified messaging), you need to minimally be at Unity Connection 8.5 or higher and you'll want to configure Single Inbox. Viewmail for Outlook doesn't accomplish Unified Messaging in and of itself, this is simply a Outlook plugin that allows users to reply/forward/play, etc. from their Outlook inbox.
First thanks for reference material. Its my mistake I should have provided more info. We have CUCM 8.6.2, Cisco unity 8.6.2 and Outlook 2010. I know how to install the viewmail but need to work out how to configure the Unity connection unified messaging. We already have LDAP linked with CUCM & Unity Connection.
I will check the material if it make out the sense more easily. Let me know if you can advice or provide the material related with my software versions.
Here is the documentation for 8x Unified Messaging with an on-premises Exchange server: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/unified_messaging/guide/85xcucumgx/85xcucumg020.html
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