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Visual voicemail on Cisco Mobile

Hi all!

I've deployed visual voicemail on Cisco Mobile 7.1.029 on Blackberry 9700 Bold, I can see the messages and when playing them you only can hear a noise, not a clear voice is this issue due to the message is being compressed and then sent out to Blackberry? or is it a problem on mobile devices? Not sure what could be the cause.

Any help is appreciated!

Regards

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