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Community Member

Visual Voicemail (VVMO) and Citrix Environment

Hi all,

Can someone tell me if Unity Connection's Visual Voicemail (VVMO) is supported through Citrix environments ?

I did not find any information about it except from many discussions on the Cisco Support Community forum where people where asking for compatibility between Viewmail and Citrix clients:

https://supportforums.cisco.com/message/342482#342482

https://supportforums.cisco.com/message/389383#389383

https://supportforums.cisco.com/message/302487#302487

In all these threads, the answer is the same: VMO is not supported with thin clients.

Is the answer the same for VVMO ? If it is doable, is there any restriction ?

Thanks in advance,

Julien

3 REPLIES
Community Member

Re: Visual Voicemail (VVMO) and Citrix Environment

Really no idea ?

Thanks again,

Julien

Super Bronze

Re: Visual Voicemail (VVMO) and Citrix Environment

Hi

Visual Voicemail is an XML based phone app : http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/visual_voicemail/7.0/english/install/guide/plan.html

It runs on your phones display, not on a Citrix or desktop PC session.

The only scenario I see with it running in Citrix is if you are running CIPC in Citrix; is this what you are trying to do?

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Community Member

Re: Visual Voicemail (VVMO) and Citrix Environment

Hi Aaron,

My apologies, you are totally right... my question is not relevant

In fact my client was asking for viewmail compatibility, so I already have my answer !

Thanks for your help !

Julien

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