Running CUCM 220.127.116.11000-1 with Unity Connection 7.1.3ES26.32900-26. Phone models are 7941, 7942 & 7970 & using Extension Mobility. We have configured Visual VoiceMail and it is working. The problem we have with it is that when users log into their phones with Extension Mobiltiy and they load Visual VoiceMail for the first time, it takes upto 50 seconds from pressing the "messages" button to eventually seeing the messages on the phone.
Is this normal behaviour? Are others seeing the same thing? Once the Visual VocieMail "app" is loaded onto the phone, accessing it for the second time or third or thereafter it is much quicker (5 seconds).
We have even changed firmware to the latest release - SCCP41.9-0-2SR2S
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...