Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

VM subject line in Notes

We have Unity 4.0(5) unified with Notes 6.5 When an outside caller leaves a vmail, the subject line in Notes gives the caller ID, including the number.

When an inside user leaves a vmail, it only lists the user's name in Notes subject line, not the extension.

Can we get the extension to be included?

1 REPLY
Cisco Employee

Re: VM subject line in Notes

There's no customization of subject lines in 4.0(5) - for Unity 4.2(1) we added the option to configure all the subject lines and include whatever information you want on messages from all sources (including extension and name and calling number). You can check out the details in the training video for the subject line customization feature on the 4.2(1) TOI page:

http://www.ciscounitytools.com/TOI_Unity42.htm

101
Views
5
Helpful
1
Replies
CreatePlease to create content