VMO 8.6.5 - ViewMail Functionality is not available for the following Outlook email account(s)
We have just recently gone into production and are using VMO 8.6.5 with Outlook 2010 and Unity Connection 8.6.2 ES25. We have converted 384 work stations and at this time two are exhibiting the following error. I am also including the generated log file.
I have checked the compatibility matrix and we seem to have all of the supported components.
I am able to initialize using the "Initialize Cisco ViewMail" option and ViewMail functions fine. However, when the Outlook client is restarted the above error re-appears.
Has anyone else seen this error and have a solution for this problem?
VMO 8.6.5 - ViewMail Functionality is not available for the foll
Thanks Tun. I have confirmed that the OpenText eDocs DM install and ViewMail are not interacting well with each other. It would seem that VeiwMail by itself, with DM fully uninstalled, is fine and OpenText DM by itself is fine but together they are like oil and water.
I have logged a service reqeust with Cisco TAC to get to the bottom of this. Stay tuned...
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...