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New Member

VMO across multiple Windows domain

We would like to use ViewMail on a workstation in a different domain from the Unity Server. Is that possible?

Thanks!

5 REPLIES
Green

Re: VMO across multiple Windows domain

Yes, you can.

The AVMMProxyServer (Active Voice Media Master Proxy Server) service is used in

conjunction with the new authentication method offered in Unity 4.0 that

allows for media master connections across domains without requiring a 2nd authentication

from the client.

Check Unity Architecture Document in Jeff?s page.

www.ciscounitytools.com

New Member

Re: VMO across multiple Windows domain

In that case, there seems to be something fundamentally wrong with our setup. The Outlook client is not sending any traffic between the desktop and the Unity server. Nothing - not even a failed attempt. We've installed and re-installed VMO. The form works to record a voice mail and it sends through the other domain's Exchange server; but we get nothing inbound. Not sure what to try next ....

Green

Re: VMO across multiple Windows domain

Hi Eric,

Use the latest compatible VMO version.

Disable Firewalls in client PC.

Make sure TRAP is enabled under VM ports.

Make sure client machines are running in a domain that is trusted by the domain that the servers (Unity and Exchange are running)

Configuring DCOM Settings on Client Machine

SAS servers use anonymous callbacks to notify client applications of events such as the

completion of a SAS job. In Windows XP Service Pack 2 and later, you must grant ANONYMOUS

LOGON permissions on each client machine in order to enable anonymous callbacks.

To configure the ANONYMOUS LOGON permissions:

1. From the Start menu, select Run and then type dcomcnfg. Click OK to launch the

Component Services dialog box.

2. In the Component Services dialog box, select Component Services, and then click

Configure My Computer in the toolbar.

3. In the My Computer dialog box, select the COM Security tab and then click Edit Limits

under Access Permissions.

4. In the Access Permission dialog box, select ANONYMOUS LOGON in the Group or user names

panel, and then select the Allow box for the Remote Access permission.

After that reboot the PC and try playing the message from MediaBar.

Workstation is Windows XP:

Click on start > run > dcomcnfg > expand component services > computers >

Right click on My computer > click on default properties:

2) Click on NO for all of the DCOM Configuration Warnings

3) Once the "Distributed COM Configuration Properties" dialogic box comes

up, click on the Default Properties tab.

4) Place a check mark next to "Enable Distributed COM on this computer".

5) Under "Default Distributed COM communication properties", select CONNECT

for "Default Authentication Level" and IDENTIFY for "Default Impersonation

Level"

6) Click on OK.

7) Reboot the machine.

Or on windows 2000:

1) Run DCOMCNFG from a command prompt.

2) Click on NO for all of the DCOM Configuration Warnings

3) Once the "Distributed COM Configuration Properties" dialogic box comes

up, click on the Default Properties tab.

4) Place a check mark next to "Enable Distributed COM on this computer".

5) Under "Default Distributed COM communication properties", select CONNECT

for "Default Authentication Level" and IDENTIFY for "Default Impersonation

Level"

6) Click on OK.

7) Reboot the machine.

New Member

Re: VMO across multiple Windows domain

Thanks for the reply. I think we have a very basic gap in our understanding of the architecture in VMO.

How does the email, residing in my stand-alone exchange server, make its way to the Outlook client?

Does VMO 'pull' it from the Exchange server?

Is this achieved through an MTA or SMTP?

We did try the things you have suggested above but to no avail. Still need help here.

Thank you,

Erik

New Member

Re: VMO across multiple Windows domain

Yes, when you play back ont he phone, the wave file is streamed back from message store to Unity to teh users IP phone. SMTP.

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