What OS version of the client - Vista or Windows XP? For XP SP2:
Audio Playback Devices, key Current device name
Note: If you are installing ViewMail 5.0 on a Vista workstation, I currently have a TAC case open and think we are hitting bug CSCSCi7733. Only the Phone is available for playback and ViewMail does not see the PC's sound card, which is RealTek High Definition Audio.
Thank you for your update! I at first had heard from the customer that the voice message down arrow on the media master did not work either, which is why I contacted TAC after reading the bug. What you described was listed as the bug's work-around. Well, I went back to customer and rechecked with him and another Vista user and the work-around was available and tested successfully! So 5-points for your recommendation :-)
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.