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Community Member

voice mail going to junk folder

CUCM 8.6

Unity 8.6

Outlook 2010

I have a user that is having her voice mail go to her junk folder and not her inbox like we have set up for her. Does anyone know the solution?

Thanks in advance!

Bob

1 ACCEPTED SOLUTION

Accepted Solutions
VIP Super Bronze

voice mail going to junk folder

Add the from address to safe senders list or disable the client-side junk folder.

Please remember to rate helpful responses and identify helpful or correct answers.

2 REPLIES
VIP Super Bronze

voice mail going to junk folder

Add the from address to safe senders list or disable the client-side junk folder.

Please remember to rate helpful responses and identify helpful or correct answers.

Community Member

voice mail going to junk folder

Thanks Jonathan,

Sorry been on vacation, trying to forget mail items. Your suggestion worked great!

Bob

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