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Voice messages retainment period

Is there a law (Sarbanes-Oxley?)requiring public companies to reproduce backed up voicemail messages? I was told by a customer a while ago that if you do back your voicemail messages, you must be able to reproduce those messages for a period of up to 5 or 7 years. Is this true & if so please provide link to documentation explaining actual requirements.

Thanks, Trung Nguyen

Cisco Employee

Re: Voice messages retainment period

I did a google search on Sarbanes-Oxley voicemail to learn more and from what I have read, I can tell you that you need to talk to a real lawyer instead of asking the forum.

Here is an example of what I am referring to:


Do you have to retain electronic records such as e-mail, voicemail and call detail records? If so, for how long?


Record retention is a hot topic because of Sarbanes-Oxley, but there have always been laws and regulations regarding retention of e-mails and other communications. A recent study by Osterman Research indicated that fewer than 50 percent of companies kept critical e-mails. You should speak with your attorneys to understand how to apply the laws to your specific situation.

Answer Provided by: Fiona Williams

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