Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

VoiceMail prompt woman voice

Dear Colleagues,

     i have 2821 router with unity express used for voice mail,

useres needed to access there voice mail from PSTN, so DID number assigned to the voice mail pilot number.

now any one call from PSTN this number, receive the known cisco woman voice says "please enter ur ID followed by #" and if he entered ID wrong 2 times the same voice says " Cisco unity refuse ur access,,,(or something like that) "

so my questions are:

1-     Is it applicable to change that voice woman into another voice, e.g. i can record my voice instead"

2-     Is it applicable to remove the propmt played when entering wrong ID twise , saying it is Cisco unity,,,pla pla

Hint:     I know it is applicable for Auto-attendance messages at unity, but i am speaking about voice mail specifically

many thanks for your help, as usual.

1 REPLY

Re: VoiceMail prompt woman voice

Hi,

Please check the below link and try out as I am not sure on Voicemail promps but as you have mentioned it works with AutoAttendent,

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/unity_exp/administrator/AA_and_VM/guide/syscmp.html#wp1012636

Thanks,

Anand

270
Views
0
Helpful
1
Replies
CreatePlease login to create content