I have a Unity 4.0(4) server integrated with Exchange 2003 for Unified messaging. One user reports that he has been getting voiemails at an inaudible tone; I checked his profile settings and did not find anything. Is there a setting to adjust the volume of the recorded object? No one else seems to have this problem but him, but I wanted to see if it could be changed.
To Change Playback Volume by Phone (Optional Conversation 1 Style)
While listening to a message, toggle among these volume settings to adjust the volume of the message:
Press 9 Increase the volume.
Press 7 Decrease the volume.
Press 8 Return the volume to normal.
That is the method to change the volume of a single greeting. In the Unity Assistant, the subscriber can adjust the TUI playback volume to Low, medium, or high. This might be another option for your user.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...