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VT Advantage video not working w/firewall "netmotion"

We cannot seem to get the video working with our firewall application (Netmotion). 

The camera recognizes both the deskphone and communicator (green-line). 

However, the video test fails in both cases (screens freeze).

The video test is good when we bypass "Netmotion".  We just can't seem to determine which app./program (beside the .exe) needs to be allowed/ not filtered within the permission table of this mobile device firewall.

Any help/suggestion will be apprecicated.

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