02-17-2012 03:43 AM - edited 03-19-2019 04:26 AM
Hi,
I have the next warning of the Unity server:
Level Computer Log Date and Time Source Category Event User
Warning SVR-UNY-02 Application 2/7/2012 8:43:01 AM CiscoUnity_ConvSub 1053
While running the subscriber conversation for user:(MARIA JULIAN ESQUIVIAS)
with extension:(1063) an error occurred when trying to match the message sender
(AVP_SENDER_OBJECT_ID) to a subscriber in the Unity database. The following
error was returned:(HR [IAvDohMessage::get_Sender]).
The subscriber conversation treated the message as if it was from an unknown
subscriber. As a result the subscriber's recorded name, if available, was not
played back and reply options were not available.
Please run DBWalker from Cisco Unity Tools Depot with the option 'Check for
orphaned entries in the GlobalSubscriber table' to check for database
inconsistencies.
Level Computer Log Date and Time Source Category Event User
Warning SVR-UNY-02 Application 2/7/2012 8:43:01 AM CiscoUnity_ConvSub 1053
While running the subscriber conversation for user:(MARIA JULIAN ESQUIVIAS)
with extension:(1063) an error occurred when trying to match the message sender
(AVP_SENDER_OBJECT_ID) to a subscriber in the Unity database. The following
error was returned:(HR [IAvDohMessage::get_Sender]).
The subscriber conversation treated the message as if it was from an unknown
subscriber. As a result the subscriber's recorded name, if available, was not
played back and reply options were not available.
Please run DBWalker from Cisco Unity Tools Depot with the option 'Check for
orphaned entries in the GlobalSubscriber table' to check for database
inconsistencies.
=====================================================================
The customer wants to know, Why is this warning?
Thanks for your help,
Regards,
David
Solved! Go to Solution.
02-17-2012 06:24 AM
Here is a similar post that has some follow-up:
02-17-2012 06:24 AM
Here is a similar post that has some follow-up:
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