Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

WARNING UNITY SERVER

Hi,

I have the next warning of the Unity server:

Level Computer Log Date and Time Source Category Event User 

Warning SVR-UNY-02 Application 2/7/2012 8:43:01 AM CiscoUnity_ConvSub  1053  

While running the subscriber conversation for user:(MARIA JULIAN ESQUIVIAS) 

with extension:(1063) an error occurred when trying to match the message sender 

(AVP_SENDER_OBJECT_ID) to a subscriber in the Unity database. The following 

error was returned:(HR [IAvDohMessage::get_Sender]). 

The subscriber conversation treated the message as if it was from an unknown 

subscriber. As a result the subscriber's recorded name, if available, was not 

played back and reply options were not available. 

Please run DBWalker from Cisco Unity Tools Depot with the option 'Check for 

orphaned entries in the GlobalSubscriber table' to check for database 

inconsistencies.

Level Computer Log Date and Time Source Category Event User 

Warning SVR-UNY-02 Application 2/7/2012 8:43:01 AM CiscoUnity_ConvSub  1053  

While running the subscriber conversation for user:(MARIA JULIAN ESQUIVIAS) 

with extension:(1063) an error occurred when trying to match the message sender 

(AVP_SENDER_OBJECT_ID) to a subscriber in the Unity database. The following 

error was returned:(HR [IAvDohMessage::get_Sender]). 

The subscriber conversation treated the message as if it was from an unknown 

subscriber. As a result the subscriber's recorded name, if available, was not 

played back and reply options were not available. 

Please run DBWalker from Cisco Unity Tools Depot with the option 'Check for 

orphaned entries in the GlobalSubscriber table' to check for database 

inconsistencies.

=====================================================================

The customer wants to know, Why is this warning?

Thanks for your help,

Regards,

David

1 ACCEPTED SOLUTION

Accepted Solutions

WARNING UNITY SERVER

Here is a similar post that has some follow-up:

https://supportforums.cisco.com/thread/312506

1 REPLY

WARNING UNITY SERVER

Here is a similar post that has some follow-up:

https://supportforums.cisco.com/thread/312506

250
Views
0
Helpful
1
Replies
CreatePlease to create content