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Web Attendant - Maximizes/Minimizes on each call recieved

We have an issue where calls that come in force the web attendant console to minimize, them maximize. The only way I have been able to fix the issue is by reinstalling the application - but this wipes out all the speed dials and saved numbers.

Any one know what might be causing this and how to fix it without having to re-install it?

Thanks,

JP

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Web Attendant - Maximizes/Minimizes on each call recieved

Hi JP,

Have you tried to use this method to enable / disable "Pop to Top" on AC :)

Note: To toggle the pop-to-top feature on and off, press Alt + P.

There is also another method listed nicely by Met (with screenshot) here;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cbe64a0/2#selected_message

Hope this helps!

Rob

2 REPLIES
Hall of Fame Super Red

Re: Web Attendant - Maximizes/Minimizes on each call recieved

Hi JP,

Have you tried to use this method to enable / disable "Pop to Top" on AC :)

Note: To toggle the pop-to-top feature on and off, press Alt + P.

There is also another method listed nicely by Met (with screenshot) here;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cbe64a0/2#selected_message

Hope this helps!

Rob

New Member

Re: Web Attendant - Maximizes/Minimizes on each call recieved

Alt-P worked! Thanks . .

JP

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