Webex Dropped Call

[Colin Crubaugh]

Had a webex call that dropped 15 minutes after the meeting started so I looked at the log and it gave me the error below.

04/18 15:10:41:00          WARN          2097154          mp_calls.cc          5014          (5165,0,0,0)          Call failed, error = 5165

04/18 15:10:41:00          WARN          2097198          mp_calls.cc          2740          (5165,0,0,0)          Call failed in ConfSched, error=5165

Anybody have any idea/suggestions for me?

Thanks

[bwhite8165]

We also have the same issue.   We are noticing that most cals are dropping between 15-20 minutes.

[Mike Spooner]

A fix was released in version 8.5(4.1035): https://bst.cloudapps.cisco.com/bugsearch/bug/CSCtz94274

Good luck

[Goodwin]

It's the end of 2020 and we are still having the entire call lose audio.