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New Member

What impact do changes to the CUCM "Default Credential Policy" have?

Hi all,

We have been asked to make an update to the 'Default Credential Policy' on CUCM 6.1. The update is easy enough to carry out:  User Management > Credential Policy > Default Credential Policy.

However, Cisco documentation isn't too clear as to what accounts this will impact. As best i can tell any changes made here will impact any 'new' Application or SuperUser (etc) accounts that are created *after* the policy is updated.  Existing application accounts won't get impacted and would require a Bulk Upload to change them. Does that sound correct?

I'm also a little unsure if changes to this policy will impact the 'administrator' account that we created when we installed CUCM, or any of the normal 'phone' user accounts that our many IP phone users have (i presume not, but again Cisco documentation doesn't seem too hot on precisely what gets impacted by changes to this policy). 

Screenshot below of the GUI screen i am referring to.


Thoughts appreciated.

Many thanks!

  • Unified Communications Applications
New Member

What impact do changes to the CUCM "Default Credential Policy" h

Quick bump. We've read a few links that suggest User and Application User passwords etc would be impacted.  However, they don't mention the main Administrator account, nor if we would need to use Bulk Upload to change existing User and Application User settings after chaning the Default Policy settings:

Ironically, a Google search for "CUCM Default Credential Policy" now lists this post as the fifth most significant one when trying those search terms doh!

Any thoughts appreciated.