Thanks for the Link. But this was not helpful. I am aware of the procedure to either order from IBM or Cisco. We ordered it from Cisco, but till now, no one in Cisco Dubai at least knows how the IBM DUC software delivery works. I can't find anyone that could answer a simple question.
Does Cisco ship it with the Unity CD package?
If not, then how does Cisco deliver the DUC software?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...