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New Member

Where does CUPC query for Searches

customer has CUPC installed with AD integration.

When they do a search, they are getting entries for people that are not in AD.

Where is the presense server looking? Customer is looking at this as some kind of database cleanup work that needs to be done but we do not know where to start.

1 REPLY
New Member

Re: Where does CUPC query for Searches

CUPS/CUPC is using the configured LDAP profile to search for users. Look at the profile to identify the server that is being searched. Trying using a software package (such as Softerra LDAP Browser) that could search the LDAP providing server (probably their AD DC/GC).

Just suggestions - hope that helps.

-Robert

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