CUPS/CUPC is using the configured LDAP profile to search for users. Look at the profile to identify the server that is being searched. Trying using a software package (such as Softerra LDAP Browser) that could search the LDAP providing server (probably their AD DC/GC).
Hello All ,
Finding the reason codes and their explanations for CTI is a bit difficult than for CCM .
First , let see how to decode the Reason codes you see from Event logs/SDI/SDL traces for CTI events .
When you are troublesho...