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Community Member

Where in BAT for “Users Associated with Line” field......

Hi All,

I am trying to find where I can export all user lines via BAT to see if they have an assignment for “Users Associated with Line”.

Basically, I have administered approx 1000 phones (some UDP and some not) however I was unaware that I needed to administer this field for CUPC etc….

I have looked at other posts that explain to update line appearance under the “Users” in BAT however this does no contain the field that I am looking for.

In essence, I need to export all user lines, wash the data for who is not administered for this, then BAT in a change to associate users with line.

Any help much appreciated!

5 REPLIES

Where in BAT for “Users Associated with Line” field......

Hi,

I use phones first and than the users option to upload using BAT.

In th phone's tab, edit the the Maximum number of phone lines according to your requirement and click on the Create file format and select Directory Number in the Line field as shown below.

And create your phones with MAC, Description,Phone lines and upload it, make sure it gets uploaded successfully.

Now come to Users tab in the Bat.xlt file, here click on the Number of Controlled Devices as 1 (we are basically making phone as the controlled device to the users, phone already has lines as mentioned in the above step). And fill rest of the other details and upload it.

Note: You can mention the Primary extension and IPCC Extension as part of this operation only.

Hope it helps.

Anand

Please rate helpful posts by clicking on the stars below the right answers !!

Community Member

Where in BAT for “Users Associated with Line” field......

Thanks Anand,

However the 1000 odd phones that I have to update are already administered so I need to;

1. Export to see how many of the 1000 odd lines to update

2. Update the ones where this field is not administered

I could maybe see this if I was adding new phones/UDP's (still not sure of the explanation and what it has to do with user associations).

Where in BAT for “Users Associated with Line” field......

Hi James,

You need to perform Export\update line appearance operation from CUCM Administrator->Bulk Administration->Users->Line Appearance->Export Line Appearance to see what all users have been associated with the CUP Enabled and UPC enabled lines.

Hope it helps.

Anand

Pls rate helpful posts !!

Community Member

Re: Where in BAT for “Users Associated with Line” field.....

Thanks again Anand but that export does not give me the field I am looking for...

The field I am looking for is as below and is “Users Associated with Line”

Where in BAT for “Users Associated with Line” field......

Hi James,

For Line Association,You will need to make a file with the following format:

User ID,Device,Directory Number,Partition

Then,  upload it using the BAT file upload tool and select BAT -> Users  -> Line Appearance -> Update Line Appearance. Select your file and  for CUPC users only. This populates the 'Users Associated with Line'  field under the line on the phone.

Also please refer the below discussions on the same topic.

https://supportforums.cisco.com/thread/2065532

https://supportforums.cisco.com/thread/312788

Hope it helps.

Anand

Please rate all the helpful posts by clicking on the stars below the right answers !!

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